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Penang Sentral

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Penang SentralPenang Sentral (11 December, 2017)


B. Melayu



Penang Sentral (GPS: 5.39548, 100.36511) is the main transportation hub for Penang State as well as northern Peninsular Malaysia. It is located in Butterworth, Seberang Perai. It went into operation on Thursday, 22 November, 2018, as the hub for rail, intercity/express bus, stage bus, taxi, Grab and sea transportation.

Penang SentralMy wife and I at Penang Sentral (28 November, 2018)

Layout of Penang Sentral

Penang Sentral is a 9-storey building. Level 1 (ground floor) is the bus terminus. It is separated into two parts. The west side is for stage buses (Rapid Penang), while the east side is for intercity/express buses. The two parts are separated by a wall.

Stage Bus Terminus (Level 1, West Side)

Penang SentralStage bus terminus at Penang Sentral (28 November, 2018)


Penang SentralCommuters at the Rapid Penang stage bus terminus at Penang Sentral (28 November, 2018)


Penang SentralCommuters at the Rapid Penang stage bus terminus at Penang Sentral (28 November, 2018)


Penang SentralRapid Penang stage buses at Penang Sentral (28 November, 2018)


Penang SentralRapid Penang stage buses at Penang Sentral (28 November, 2018)


Penang SentralPassengers at the stage bus terminus at Penang Sentral (28 November, 2018)


Penang SentralRapid Penang stage bus at Penang Sentral (28 November, 2018)


Penang SentralTimetable at stage bus terminus, Penang Sentral (28 November, 2018)


Penang SentralEscalators to level 2, Penang Sentral (28 November, 2018)


Intercity/Express Bus Terminus (Level 1, East Side)

Penang SentralInterCity/Express Bus Terminus, Penang Sentral (28 November, 2018)


On Level 2, the online Bus Ticketing Counter is on the east side while Taxi Services is on the west side. In between the two ends are shops, the Information Counter, as well as the linkway to Rapid Ferry.

Penang SentralBus Ticketing Counter, Penang Sentral (28 November, 2018)


Penang SentralInformation Counter, Penang Sentral (28 November, 2018)


Penang SentralLevel 2 atrium, Penang Sentral (28 November, 2018)


Penang SentralShopping arcade, Penang Sentral (28 November, 2018)


Penang SentralBakery, Penang Sentral (28 November, 2018)


Penang SentralEscalators connecting Levels 1 and 2 at Penang Sentral (28 November, 2018)


Linkway to Rapid Ferry, Level 2

Penang SentralPassengers emerging from the linkway to Pangkalan Sultan Abdul Halim Rapid Ferry Terminal (28 November, 2018)


Penang SentralLinkway to Pangkalan Sultan Abdul Halim Rapid Ferry Terminal (28 November, 2018)


Penang SentralDirectional sign to Penang Sentral (28 November, 2018)


Penang SentralEntrance to Penang Sentral from Rapid Ferry Linkway (28 November, 2018)


Penang SentralEntrance to Penang Sentral from Rapid Ferry Linkway (28 November, 2018)


Taxi Services, Level 2

Taxi Services is on the west end of Level 2. To take a taxi, first queue at the service counter, inform the clerk your destination, pay your fare, and you are given a coupon with which you proceed to the taxi stand to board your taxi. The Taxi Services counter is open 24 hours a day.

Penang SentralTaxi Services, Penang Sentral (28 November, 2018)


Penang SentralTaxi Services hall, Penang Sentral (28 November, 2018)


Penang SentralTaxi coupon counter (left) and claims counter (right), Penang Sentral (28 November, 2018)


Penang SentralDoor to Taxi stand, Penang Sentral (28 November, 2018)


Penang SentralTaxi stand, Penang Sentral (28 November, 2018)


Level 3 of Penang Sentral has its main entrance, which is the drop off area for passenger cars. No parking is allowed here. There are shops here, a food court called Makan Street and an open deck.

Penang SentralMain entrance and drop-off area to Penang Sentral at Level 3 (28 November, 2018)


Penang SentralDrop-off area, level 3, Penang Sentral (28 November, 2018)


Penang SentralInformation counter, level 3, Penang Sentral (28 November, 2018)


Makan Street is the food court at Penang Sentral. I personally find it to be quite small. There are stalls selling various local dishes.

Penang SentralMakan Street food court, level 3, Penang Sentral (28 November, 2018)


Penang SentralMakan Street food court, level 3, Penang Sentral (28 November, 2018)


Penang SentralOpen Deck at Penang Sentral. From here, visitors can view the ferry terminal (28 November, 2018)


Penang SentralOne of the washrooms at Penang Sentral (28 November, 2018)


A multi-storey car park occupies levels 5-8.

Penang SentralThe multi-storey car park at Penang Sentral (28 November, 2018)

How to go to Penang Sentral

By Bus
The Penang Sentral Bus Terminal is served by Rapid Penang bus 601, 602, 603, 604, 605, 608, 701, 702, 703, 709 and 801. If you are coming from the Weld Quay Ferry & Bus Terminal in George Town, you can take a ferry across.

By Ferry
Upon arriving at Pangkalan Sultan Abdul Halim, take the linkway to Penang Sentral. There is a signage showing its location.

By Car
You can drive up to the drop-off / pick-up main entrance of Penang Sentral on level 3, or to the car park on levels 5-9.

About Penang Sentral

Developed by Malaysia Resources Corporation Berhad (MRCB), Penang Sentral covers a 12.8-hectare plot of land in the Bagan Dalam neighbourhood of Butterworth. Penang Sentral replaces the Butterworth Bus Terminal and becomes the new home for Rapid Penang stage buses in Butterworth.

Penang Sentral is being touted as the "gateway to the Northern Corridor of Malaysia" by its developers, namely Koridor Utara, MRCB, Pelaburan Hartanah Berhad and Penang Sentral Sdn Bhd.

The whole development of Penang Sentral will cover an area of 12.8 hectares and will cost anywhere in the region of RM2.7 billion. The floor area of the complex is 6 million square feet (557,418 sq meters). The first phase, with a price tag of RM300 million, involves the construction of a new bus and taxi interchange connected to the railway station and ferry terminal.

Penang Sentral was unveiled in 2007 as part of the Northern Corridor Economic Region initiative by then prime minister Tun Abdullah Ahmad Badawi. Although it was expected to be completed in 2011, that deadline came and went, and even today (2013), an interim terminal is located where the actual Penang Sentral should be. Land acquisition issues were the main factor delaying the project.

Updates on Penang Sentral

8 August, 2018

The Star reported that the first phase of Penang Sentral will be operational in October 2018. It took 11 years to complete just the first phase. 28 January, 2015
The Star reported Penang Federal Action Council chairman Datuk Zainal Abidin Osman saying that work on the stalled Penang Sentral transport hub project will resume the following month, and the terminal targeted for completion for the first quarter of 2017. It will be the largest integrated transport hub in the northern region.

20 February, 2014
It was reported in the New Straits Times that work on Penang Sentral was expected to begin by the fourth quarter of 2014. The project would be a joint-venture between MRCB (49%) and Pelaburan Hartanah Berhad (51%). Representatives of the two parties met with Penang Chief Minister Lim Guan Eng at Komtar.

Penang SentralPenang Sentral (11 December, 2017)


Temporary Transport Terminal, Penang SentralTemporary Transport Terminal, Penang Sentral (11 December, 2017)


Temporary Transport Terminal, Penang SentralPassengers at the Temporary Transport Terminal, Penang Sentral. (11 December, 2017)


Temporary Transport Terminal, Penang SentralRapid Penang bus at the Temporary Transport Terminal, Penang Sentral. (11 December, 2017)


Temporary Transport Terminal, Penang SentralTicket office of the Temporary Transport Terminal, Penang Sentral. (11 December, 2017)


Temporary Transport Terminal, Penang SentralExpress bus kiosks at the ticket office of the Temporary Transport Terminal, Penang Sentral. (11 December, 2017)

Penang Sentral is on the map of Butterworth



Penang Sentral Bus TerminalPenang Sentral Bus Terminal (3 August, 2013)


Temporary terminal for Penang SentralTemporary terminal for Penang Sentral (1 May, 2015)


A Rapid Penang bus at Penang SentralA Rapid Penang bus at Penang Sentral (3 August, 2013)

Further Reading

List of Bus Terminals in Penang and Bus Terminals in Malaysia

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