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Maxis Customer Centres

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If you are a subscriber to a mobile service provided by Maxis Communications, the following is a list of their customer centres and MEP outlets in Penang.
  1. Ayer Itam
    E Communication Sdn Bhd
    288-D-1-3 Fortune Court
    Jalan Thean Teik
    11500 Ayer Itam, Penang
    Phone: +60-4-828 9000 Operating Hours: Mon - Sat 9:30 am - 9:30 pm

  2. Balik Pulau
    E Communication Sdn Bhd
    396 Jalan Besar Tun Sardon
    11000 Balik Pulau, Penang
    Phone: +60-4-263 6896
    Operating Hours: Mon - Sat 9:00 am - 9:00 pm

  3. Bayan Lepas
    LG05 Lower Ground Floor (opposite Old Town Café)
    Queensbay Mall
    Persiaran Indah
    11900 Bayan Lepas, Penang
    Operating Hours: Daily inc public holidays 10:30 am - 10:30 pm

  4. Bukit Mertajam
    Northern Point Cellular and Accessories
    G-25, AEON Seberang Prai City
    Bandar Perda,
    14000 Bukit Mertajam, Penang
    Operating Hours: Daily 10:00 am - 9:00 pm

  5. Butterworth
    Rayson Communication & Trading
    6965 Jalan Ong Yi How
    Kawasan Perindustrian Raja Uda
    12300 Butterworth, Penang
    Phone: +60-4-332 9111
    Operating Hours: Mon - Fri 9:00 am - 8:00 pm, Sat 9:00 am - 6:00 pm
  6. Gelugor
    Lot S1-S2 Tesco Penang
    1 Lebuh Tengku Kudin
    11700 Gelugor, Penang
    Phone: +60-4-659 5929
    Operating Hours: Daily 10:30 am - 8:30 pm

  7. George Town
    I-Centre
    Unit S-1-B and S-2-A, The Northam
    55 Northam Road
    10050 George Town, Penang
    Operating Hours: Mon - Fri 9:00 am - 5:30 pm, Sat 9:00 am - 1:30 pm

  8. Kepala Batas
    Optimus Enterprise
    1205 Jalan Datuk Haji Ahmad Badawi
    13200 Kepala Batas, Penang
    Phone: +60-4-578 0111
    Operating Hours: Mon - Sat 9:00 am - 7:00 pm

  9. Nibong Tebal
    Teleway Enterprise
    3742 Jalan Nuri Taman Sentosa
    14300 Nibong Tebal, Penang
    Phone: +60-4-598 6666
    Operating Hours: Mon - Sat 9:30 am - 6:30 pm

  10. Prai
    Mega-Star Enterprise
    Lot G-24 Ground Floor
    Kompleks Megamall
    2828 Jalan Baru
    13600 Perai, Penang
    Phone: +60-4-380 3777
    Operating Hours: Mon - Sat 10:00 am - 8:00 pm, Sun & public holidays 11:30 am - 8:00 pm

  11. Simpang Ampat
    LBL Multi Trading
    1 Jalan Keruing
    14100 Simpang Ampat, Penang
    Phone: +60-4-568 1111
    Operating Hours: Mon - Sat 9:00 am - 7:00 pm

  12. Sungai Bakap
    Super Enterprise
    2A-GF Jalan Gamelan Indah
    Taman Gamelan Indah
    14200 Sungai Bakap, Penang
    Phone: 012 471 9404
    Operating Hours: Mon - Sat 10:00 am - 9:00 pm

In lieu of paying them a visit, you can also get in touch with them by phone.

  • General Enquiries, for existing customers: dial 123 using your cellphone
  • Maxis Hotline: 1800 82 1123
  • Calling from overseas: +603-7492 2123
  • Reporting a fault: dial 1202 using cellphone or 1800 82 1202 using land line
  • Reporting stolen phone or SIM card: dial 123 using cellphone or 1800 82 1123 using land line
  • Issues with Maxis Broadband: call 1800 82 2000.

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