Post Offices can be found throughout Penang Island. While they traditionally are standalone buildings, nowadays many of the post offices are located within shopping malls, enabling shoppers to visit them while shopping.
As with post offices in other countries, the Post Offices in Malaysia do not only handle postal material. One can also pay a variety of bills and renew licenses here. In fact, the bill-paying role of the post office has somewhat dominated the work carried out in most of the post offices today.
Location of Post Offices on Penang Island
The following are some of the post offices located on Penang Island.
- General Post Office
Bangunan Tuanku Syed Putra, Downning Street.
- Komtar Post Office
Tek Soon Street.
- Jelutong Post Office
Jelutong Main Road, beside Lebuhraya Jelutong.
- Tesco Penang Post Office
Tesco Penang, Lebuh Tunku Kudin, Gelugor.
- Gelugor Post Office
Jalan Sultan Azlan Shah, Gelugor.
- USM Post Office
Universiti Sains Malaysia, Minden.
- Bayan Baru Post Office
Mayang Mall, Jalan Mahsuri, Bayan Baru.
- Queensbay Post Office
Queensbay Mall, Persiaran Bayan Indah, Bayan Lepas.
- Batu Maung Post Office
Batu Maung.
- Airport Post Office
Penang International Airport, Bayan Lepas.
- Bayan Lepas Post Office
Bayan Lepas.
Mailings in Malaysia
When sending a letter, take note of the classification of mails by Pos Malaysia, implemented since 1 January, 2006.
Standard Mail are letters that weigh a maximum of 50 gms, having a height of 90 mm to 165 mm and the width of 140 mm to 250 mm. The width has to be equal or more than the height. The maximum thickness of the envelope should be between 0.25 mm to 6 mm. White envelopes are preferred although soft colours are allowed. You should avoid using staples or metal clips for your letters. Finally, a 15mm space at the base of the envelope should be left blank for the printing of bar codes.
Postage for Standard Mail is RM0.30 for up to 20 gm, and RM0.40 from 20 gm to 50 gm.
Air Mail
Air Mail services are available for delivery of letters to practically all countries of the world. An A to E zoning system is followed:
- Domestic Mails
Up to 20 grams: RM0.60
20g to 50g: RM0.70
50g to 100g: RM0.90
100g to 250g: RM1.00
250g to 500g: RM2.00
500g to 1000g: RM3.50
1000g to 2000g: RM5.50
- Zone A: ASEAN countries: Brunei Darussalam, Cambodia, Indonesia, Laos, Myanmar, Philippines, Singapore, Thailand and Vietnam
Up to 20 grams: RM0.90, then RM0.35 for every 10 grams
20g to 30g: RM1.25
30g to 40g: RM1.60
40g to 50g: RM1.95
50g to 60g: RM2.30
60g to 70g: RM2.65
- Zone B: Developing countries in Asia Pacific excluding ASEAN and industrialized countries in Asia Pacific listed under Zone C
Up to 20 grams: RM0.95, then RM0.35 for every 10 grams
20g to 30g: RM1.30
30g to 40g: RM1.65
40g to 50g: RM2.00
50g to 60g: RM2.35
60g to 70g: RM2.70
- Zone C: Industrialised countries in Asia Pacific - Japan, Australia and New Zealand
Up to 20 grams: RM1.40, then RM0.35 for every 10 grams
20g to 30g: RM1.75
30g to 40g: RM2.10
40g to 50g: RM2.45
50g to 60g: RM2.80
60g to 70g: RM3.15
- Zone D: Countries in Europe including the Russian Federation, Central Asia and the Middle East including Egypt
Up to 20 grams: RM1.50, then RM0.50 for every 10 grams
20g to 30g: RM2.00
30g to 40g: RM2.50
40g to 50g: RM3.00
50g to 60g: RM3.50
60g to 70g: RM4.00
- Zone E: Countries in the continents of North America, South America and Africa (excluding Egypt)
Up to 20 grams: RM1.80, then RM0.70 for every 10 grams
20g to 30g: RM2.50
30g to 40g: RM3.20
40g to 50g: RM3.90
50g to 60g: RM4.60
60g to 70g: RM5.30
Courier Services
PosLaju is the courier service provided by Pos Malaysia. Established in 1986, Pos Laju enables the sending of documents and parcels using the Next Day Delivery, Same Day Delivery and Time Certain Service to Tokyo and Singapore. Through its affiliation with EMS (Express Mail Service), PosLaju offers international express deliveries to over 200 countries worldwide.
Registered Mail
Registered Mail or Posdaftar provides heightened security for sensitive documented. This ensures that the documents reach the intended recipients. A receipt is issued at time of mailing. The recipient is required to sign a delivery receipt upon being delivered the document, allowing the sender to check on the delivery.
Posdafter provides two additional services:
- Acknowledgement of Receipt (AR Registered)
This requires the recipient to acknowledge receipt by returning the Acknowledgement of Receipt card, which is then sent back to the sender. The AR fee is RM0.40 for addresses in Malaysia, RM0.60 for addresses in Singapore and Brunei, and RM1.00 for other countries.
- Insurance
High-value documents can be insured with Posdaftar. The fee is RM1.50 for every RM100 value. The maximum value that can be insured for domestic delivery is RM3000.
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